Frequently Asked Questions
The questions we are asked most often about ordering, delivery and storage. If your question is not here, just call and ask.
To order ice, call +90 543 930 84 33 and tell us the district, the bag size (1 / 5 / 10 / 25 kg) and the quantity. We deliver the same day in Manavgat and the surrounding resorts.
Where can I buy ice in Manavgat?
In Manavgat you can buy bagged ice cubes directly from the producer at the Doruk Buz plant, Sanayi Mah. 2070 Sk. No: 36. You can collect in your own vehicle or have it delivered to your address. Call +90 543 930 84 33 to order.
How do I order ice in Antalya?
Call +90 543 930 84 33 or send a WhatsApp message to the same number. Tell us the district, the address, the bag size and the total quantity, and we will confirm a delivery slot with you.
What sizes do the ice bags come in?
We produce four sizes of bagged ice cubes: 1 kg, 5 kg, 10 kg and 25 kg. The 1 kg bag suits retail shelves and households, 5 kg suits shops and kiosks, 10 kg suits bar and restaurant service, and 25 kg is used by hotel kitchens and wholesale buyers.
Do you offer same-day delivery?
Yes. For Manavgat, Side, Colakli, Kizilagac and Titreyengol, orders placed during the day are usually delivered the same day. For Belek, Serik, Alanya, central Antalya, Kemer and Gazipasa, delivery is planned around the day's route; call us and we will confirm the exact time.
Is your ice drinkable and food-safe?
Yes. Our cubes are frozen from filtered, potable quality water and shipped in bags approved for food contact. They are suitable for direct use in drinks.
Is there a minimum order?
There is no minimum for collection at the plant. For delivery the minimum depends on distance: in nearby areas we can deliver from a single bag, while for distant districts a lower limit applies so the route stays viable. Call us for the exact figure.
Which districts do you deliver to?
We deliver along the eastern side of Antalya province, principally Manavgat, Side, Colakli, Kizilagac–Titreyengol, Belek, Serik, Alanya, central Antalya, Kemer and Gazipasa. If your location is not listed, call us and we will assess the distance.
Do you sign seasonal supply contracts with hotels?
Yes. We prepare seasonal supply plans for hotels, beach clubs and restaurants. Weekly volumes and delivery days are agreed before the season at a fixed price, so your supply in peak months is scheduled rather than dependent on availability.
How long does the ice last and how should it be stored?
Bagged ice cubes hold their structure for months in a deep freezer at -18 °C or below. A sealed bag left at room temperature will start to melt within a few hours depending on the ambient temperature. Moving it into the freezer soon after delivery is what keeps the cubes loose.
Are you open at weekends and on public holidays?
Yes. Through the season we operate seven days a week, 08:00 to 22:00. Saturday and Sunday are the peak days for ice demand, so weekend delivery is always part of our schedule.
How is the price determined?
Price depends on bag size, total quantity and delivery distance. Unit price falls for regular, high-volume orders. Tell us your quantity and district when you call and we will quote it upfront.
Can I collect the ice myself?
Of course. You can collect between 08:00 and 22:00 from our plant at Sanayi Mah. 2070 Sk. No: 36 Ic Kapi No: Z2, Manavgat. We recommend bringing an insulated box or a blanket to limit melting on the way back.
Your ice order is one phone call away
Bagged ice cube delivery across the region, including Manavgat, Side, Belek, Alanya and central Antalya. Tell us the quantity and we will plan the delivery time together.